ALTERNATIVE DISPUTE RESOLUTION

In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at: http://ec.europa.eu/consumers/odr

Or the following consumer alternative dispute resolution entities (under Law No. 144/2015, of September 8):

Consumer Information, Mediation and Arbitration Center
(Consumer Arbitration Tribunal)

Braga

Rua D. Afonso Henriques, nº 1 (Ed. Junta de Freguesia da Sé)
4700 – 030 Braga
Tel: 253 617 604   /   Fax: 253 617 605
Email: geral@ciab.pt
Web: www.ciab.pt

Viana do Castelo

Av. Rocha Paris, nº 103 (Ed. Vila Rosa)
4900 – 394 Viana do Castelo
Tel: 258 809 335   /   Fax: 258 809 389
Email: ciab.viana@cm-viana-castelo.pt
Web: www.ciab.pt